FlowMart Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as:

• Account information (name, email, phone number)
• Business information (company name, location)
• Supply request details (product requirements, quantities, budgets)
• Payment information (processed securely through mobile money)
• Communication data (messages, support requests)

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our supply chain management services
• Connect clients with business owners for supply requests
• Process payments and calculate commissions (40% for business owners)
• Send notifications about request updates and transactions
• Provide customer support and respond to inquiries
• Improve our services and develop new features

3. Information Sharing

We may share your information in the following circumstances:

• With Business Partners: Client contact details are shared with business owners for legitimate supply requests
• For Payments: Payment information is shared with mobile money providers for transaction processing
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data transmission and storage
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data
• Lodge complaints with relevant authorities

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account, while transaction records may be kept longer for financial and legal compliance.

7. Third-Party Services

Our app integrates with third-party services including:

• Supabase: For database and authentication services
• Mobile Money Providers: For payment processing
• Google Services: For app distribution and analytics

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.